![]() ![]() Sign in and click My Account to access your profile and account settings. ![]() Follow the steps below to cancel a paid Zoom subscription. If you want to delete your account altogether, you will need to cancel your paid subscription first. If you want to cancel a paid subscription and revert back to the Basic (free) plan, you can do so at any time. Your account and subscription will be unaffected. ![]() Deleting the app from a device will simply uninstall and delete the application. If you typically use the app on your desktop or mobile device, you should know that deleting the app from these devices does not cancel your subscription, or delete your account. Deleting the app does not delete your account This is extremely important, so that the plan is cancelled and payments will not continue. If you have a paid subscription, you must first cancel your paid subscription. If you have a Basic (free) subscription, you can simply delete your account. You need to cancel a paid subscription first (if you have one) You will not be able to cancel your account using the desktop or mobile apps. This is the only way to cancel your account. To cancel and delete your account, you will need to do so via the web portal through your browser. ![]() You must delete your account using the web portal Make sure you consider the points below before you proceed. There are a few essential things that you must know before you cancel your Zoom account. If you don’t have a paid subscription, you can skip down to the steps for deleting your account.ģ things you need to know before deleting a Zoom account Then we’ll walk through the Zoom cancellation policy, covering how to cancel a subscription and close your account. To start, let’s cover the 3 essential things to know before you delete your account. How to delete a Zoom account permanently.3 things you need to know before deleting a Zoom account. ![]()
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